Support  /  Problems at Checkout

Some users have experienced the frustration of not being able to place orders because they receive an error message similar to "Input is Null" when moving to the checkout phase of the order process.

This behaviour most often affects PC users and is caused by a glitch in Microsoft Internet Explorer version 6.0.28. Microsoft has made a patch available which is reported to cure the problem.

This patch is available by clicking here

If you have trouble placing your order please don't give up on us! Send us an email, phone us (01582 432139 (or UK 1582 432139 if calling from outside the UK)) or send us a fax 01582 731989 (or UK 1582 731989 if calling from outside the UK) and we will offer our advice / take your order over the phone / try to fix the problem!.